FAQ

Where is your factory located?

Tianxu is located at No. 839, Yiba Road, Binhai Park, Wenzhou Economic and Technological Development Zone, Zhejiang Province, China

How can I contact the Purchasing Manager to have a chat?

Please call Mr. Sun at +8613780177158 or scroll to the bottom of the page to fill in the information and contact us before submitting. We will reply as soon as we receive it! You can also send an email to: tianxu-sunyuchao@outlook.com

What are the advantages of our extraction tank?

(1). Comply with national and industry standards
Designed, manufactured and accepted in accordance with GB150-2011 "Steel Pressure Vessels", strength calculation and calibration are performed using SW6-2011 pressure vessel mandatory software.
(2). With forced reflux function
It is conducive to full contact between solvent and material and improves the precipitation rate of effective ingredients.
(3). Unique end bearing structure
The slag door is flexible to open and adopts roller-type multi-point locking method to make the force uniform and prevent deformation and leakage after long-term use.

Can you do the special made for us?

Our technical professionals have all undergone rigorous production training and have solid skills. They are a deep processing team that strives for perfection and can customize a product that meets your needs.

What about after-sales service?

If you have technical, process or automation problems with your equipment, our hotline can help you no matter where you are. Just contact us and our experts will immediately provide you with remote assistance or dispatch a technician.

What about the delivery time ?

We will give you an estimated delivery time based on your customization, purchase and shipping method.

Which countries have your products been exported to?

Our extraction and concentration equipment has been exported to many countries in Southeast Asia, and single-tank products are popular in Europe and the United States.

The extraction tank becomes dirty after long-term use. Are there any professional cleaning tools?

We manufacture professional cleaning tools specifically for our extraction tanks, which are composed of a centralized integrated system of intelligent CIP system, conductivity detector, PLC touch screen, and automatic online cleaning.

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