Service - Tianxu Machine Technology

You can choose from the following technical support options :

Technical Hotline

Remote Service

On-Site Service

When you have a technical, process or automation problem with your equipment, our hotline is there to help you wherever you are. Simply contact us and one of our experts will immediately provide you with remote assistance or dispatch a technician.

Wear parts and spare parts

TIANXU's component parts are carefully checked for quality, functionality and integrity before delivery. They are ready to plug and play for your specific configuration, comply with FDA requirements, and enhance the value and suitability of your equipment.

Your advantages

Prevent potential risks of downtime and ensure remote and on-site maintainability

Maintains equipment productivity and high product integrity

rovision of all wear and spare parts throughout the entire machine life cycle and consultation on the correct replacement of obsolete parts

Fast delivery of standard wear parts

Training

Our technicians are professionally trained in production and all have solid technical skills. Not an assembly line, but a deep processing team that strives for excellence.We have also prepared installation instructions for users, so no matter which unit you choose, assembly and operation will be easy.

The training we offer you

Training in the use of equipment

Installation and Maintenance Training

Lean Manufacturing Training

Individualized training to meet your specific needs

Turn-key system

From identifying a problem to creating a solution for your sanitary process and utility system needs, whether you need to develop a process design for a multi-phase project, a customized system built on-site, or process piping and equipment installations, you can rely on our team's strengths and quality sanitary fabrication tools and methodologies to meet your project requirements.

Teamwork and participation

Integration of practical and specialized knowledge

Technical Support